Terms of Service

1. Who these terms are between

ExamDisplay is provided by Lompla Ltd, a company registered in England and Wales (company number 14087508; registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom) (“we”, “us”). The customer is the school or organisation on whose behalf an account is created (“the School”, “you”). Individual staff members using the service under a School’s account are “authorised users”; the School is responsible for their use of the service.

2. The service

ExamDisplay is a web application for running school examinations: exam room displays and invigilation tools, exam scheduling, room and candidate management, document printing, and results analysis. Features depend on the subscription plan (Display, Analyser, or Full) as described at the point of purchase. We may improve or modify features over time, provided we do not materially reduce the core functionality of your plan during a paid subscription period.

3. Accounts and security

• Accounts are for school staff. You must provide accurate information and keep credentials confidential.

• You must ensure only appropriate staff are invited to your school workspace and remove access promptly when staff leave.

• We provide multi-factor authentication and require it for access to sensitive data; you are responsible for enrolling your staff.

• You must notify us promptly at contact@lompla.com if you suspect unauthorised access to your account.

4. Subscriptions, trials, and payment

Payments are processed by Paddle.com, who act as merchant of record: your purchase is made from Paddle, and Paddle’s checkout terms and buyer policies (including their refund handling) apply to the transaction. Our Refunds and cancellations policy also applies. Subscriptions are annual unless stated otherwise, and renew automatically unless cancelled before the renewal date. Prices for renewal may change with at least 30 days’ notice before the renewal takes effect. Trials are free, time-limited, and may have reduced functionality; at the end of a trial your data is retained for a reasonable period so you can subscribe, after which it is deleted. We also support invoice and purchase-order payment by arrangement: contact us.

5. Your data and data protection

The School owns its data. Where the School uploads personal data about candidates and students, the School is the data controller and we process it only as a processor under our Data Processing Agreement, which is incorporated into these terms. Our Privacy Policy describes the data we process as a controller, and our Security page describes our security measures.

By default, candidate-linked data is stored on-device in the browser on the School’s own devices and does not reach our servers. In that setup the School is responsible for device security, for using the built-in backup and export tools, and for the consequences of clearing browser storage on devices holding un-exported data. Hosted candidate data is available only by arrangement after an informed discussion with us.

6. Acceptable use

Use of the service is subject to our Acceptable Use Policy, which is incorporated into these terms. In short: use the service lawfully, only for your school’s examination operations, and do not attempt to break, probe, or overload it, or upload data you have no right to process.

7. Intellectual property

We own the service and its software, branding, and content. The School retains all rights in the data it uploads, and grants us only the licence needed to host and process that data to provide the service, as set out in the Data Processing Agreement. Neither party acquires any other rights in the other’s materials.

8. Availability and support

We aim to keep the service available at all times, and we schedule maintenance away from common examination periods where practicable, but we do not guarantee uninterrupted availability. Key features of the application continue to work offline during short network interruptions. Support is provided by email at contact@lompla.com, with priority handling on the plans that include it.

9. Suspension and termination

• You may cancel your subscription at any time; the subscription runs to the end of the paid period.

• We may suspend or terminate access for material breach of these terms (including the AUP) that is not remedied within 14 days of notice, or immediately where the breach threatens the security of the service or other customers.

• On termination or expiry, the School may export its data using the built-in export tools. Thirty days after termination we delete the School’s remaining data from our systems in line with the Data Processing Agreement.

10. Warranties and liability

The service is provided with reasonable skill and care. Except as expressly stated, the service is provided “as is” and we disclaim all other warranties to the extent permitted by law. ExamDisplay supports your examination administration but does not replace it: the School remains responsible for complying with the regulations of its examination boards and for verifying schedules, seating, access arrangements, and results before relying on them.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law. Subject to that, neither party is liable for indirect or consequential loss, and each party’s total aggregate liability under these terms is limited to the fees paid by the School in the 12 months before the event giving rise to the claim.

11. Non-affiliation

Lompla Ltd is not affiliated, associated, authorised, endorsed by, or in any way officially connected with the IBO, CIE, OCR, Pearson, AQA, or any other examination board, or any of their subsidiaries or affiliates. Their names and marks are the registered trademarks of their respective owners.

12. Changes to these terms

We may update these terms from time to time. For material changes we will give schools at least 30 days’ notice by email; the changes take effect at the next renewal unless the law requires otherwise. If you do not agree to updated terms you may cancel before they take effect.

13. General

These terms, together with the documents they incorporate, are the entire agreement between the parties for the service. If any provision is found unenforceable, the remainder stays in effect. Neither party is liable for failure caused by events beyond its reasonable control. These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.